Any questions? Please check our frequently asked questions below,
if you still have questions please email us, call us or chat with us.

General Questions

Do I have to make reservations at Attractions?

How do I use my Pass at attractions?

How young do you have to be for a Child Pass?

What if I lose the Pass?

What is your refund policy?

How do I use a promo code?

Digital Pass and Collection Options

What is the digital Pass?

How do I use this Pass on my mobile?

How do I get my Pass? What are the delivery options?

Do you ship abroad?

Can I get a physical card?

Do I have to exchange the voucher for a Card?

Can I use the confirmation voucher to enter attractions?

How to use The Sightseeing Pass

How far in advance can I buy this Pass?

FLEX Pass

How long is The Sightseeing FLEX Pass valid for?

How do I activate The Sightseeing FLEX Pass?

How many attractions can I visit?